Shipping & Returns

Shipping/Delivery Options

Australian Orders (Australia Post)

For orders under $100:

- Standard (2-5 days*): $10.95
- Express Post (1-2 days**): $16.95

For orders over $100:

- Standard (2-5 days*): FREE
- Express Post (1-2 days**): $6.95

* 2-5 business days to most regions except WA & NT which may take longer

** 1-2 business days to major metro areas, although it may rarely take slightly longer

All delivery times have been adjusted to allow for delays related to the coronavirus situation. Whilst they are based on official advice from Australia Post, our estimates are slightly different based on our own experience. Please note, however, that in some cases, delivery times may be longer.


LOCAL CUSTOMERS IN MELBOURNE:

FREE SAME DAY/NEXT DAY CLICK & COLLECT! Click here for more info


International Orders

* International Orders Temporarily Suspended *

Due to the ongoing coronavirus situation and related international postal service restrictions, we are temporarily suspending all international orders until further notice. We apologise for the inconvenience and will update you as soon as the situation changes.


Returns

Due to our company policy, we are unable to accept returns.

We are however happy to exchange products within 2 weeks of purchase, upon presentation of the returned product and receipt, and provided that the seal has not been opened*. It is your responsibility to cover postage charges for returning and re-sending the item(s) for exchange.

* with the exception of spoiled products.